Question 1

How do I choose the right size?

Accepted Answer

Each product page lists available sizes and a size chart in the specifications tab. For footwear, we recommend measuring your foot length and comparing it to the chart — if you're between sizes, size up for a comfortable fit with work socks.

Question 2

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes, COD is available on most pin codes across India in addition to online payment via Razorpay (cards, UPI, netbanking, wallets).

Question 3

Will I get a GST invoice?

Accepted Answer

Yes, every order includes a GST-compliant invoice. Add your GSTIN at checkout to have it reflected on the invoice for input tax credit.

Question 4

Do you offer bulk / B2B pricing?

Accepted Answer

Yes — submit your requirement via the Bulk Order page and our sales team will get back to you with a custom quote based on quantity and delivery location.

Question 5

How can I track my order?

Accepted Answer

Once your order ships, you'll receive tracking details by email/SMS. You can also view order status anytime from the Orders tab in your account.

Question 6

Are your safety shoes and PPE certified?

Accepted Answer

Yes. Depending on the product, our PPE is certified to IS 15298 (BIS/ISI), CE EN ISO 20345, EN 388, EN ISO 20471, IS 2925 and manufactured under ISO 9001:2015 quality management.

Question 7

What is your return policy?

Accepted Answer

Damaged, defective or incorrect items can be reported within 7 days of delivery. See our Refund & Cancellation Policy for full details.

Frequently Asked Questions